vaji Terms & Conditions

2.1 Eligibility Requirements

To register and maintain an account with vaji, you must meet all of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the platform:

• You are at least 18 years of age. vaji is strictly an 18+ platform and does not permit access or account registration to any individual under the legal adult age.
• You are accessing vaji.club from a jurisdiction in which online gaming and sports betting are not explicitly prohibited for personal recreational use.
• You are not an employee, officer, director, contractor, or immediate family member of a vaji employee in any operational role that could create a conflict of interest.
• You are acting on your own behalf, not as an agent for or on behalf of any third party.
• You are not subject to a self-exclusion order — whether imposed by vaji or voluntarily requested — that remains active at the time of registration or login.
• You have not previously had a vaji account permanently closed for a violation of these Terms & Conditions.
• You are of sound mind and registering voluntarily, free from any undue influence, intoxication, or impairment.

2.2 Account Registration

Each person is permitted to hold one and only one registered account on vaji.club. Registering multiple accounts — whether using the same identity, a different identity, or any combination of personal details — is strictly prohibited and will result in the permanent closure of all associated accounts and the forfeiture of any balances held within them.

When registering, you are required to provide accurate, current, and complete information including your full legal name, date of birth, email address, and a valid mobile number. vaji reserves the right to request supporting documentation to verify the accuracy of this information at any time, including but not limited to a government-issued photo ID (National Identity Card, passport, or driving licence), a recent utility bill or bank statement as proof of address, and proof of payment method ownership.

Providing false, misleading, or incomplete registration information is a material breach of these Terms & Conditions. vaji may at its sole discretion suspend or permanently close any account where there is reasonable belief that registration information is inaccurate, and may withhold any funds associated with such an account pending investigation.

2.3 Know Your Customer (KYC) Verification

vaji operates a KYC verification process in accordance with responsible gaming and anti-money-laundering best practices. Withdrawal requests will not be processed until a player's account has passed standard KYC verification. The KYC process typically requires submission of a valid photo ID and, where applicable, proof of payment method and source of funds. vaji's support team will contact players directly regarding any outstanding documentation requirements. Delays in providing KYC documentation may result in delays in withdrawal processing, for which vaji accepts no liability.

4.1 Deposits

vaji accepts deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other payment channels as made available on the platform from time to time. All deposits are processed in Bangladeshi Taka (৳). The minimum deposit amount is ৳100. vaji does not charge any fees on deposits; however, your payment provider may apply its own transaction fees, for which vaji accepts no responsibility.

Deposits made via bKash and Nagad are typically credited to your vaji account within 60 seconds of confirmation by the payment provider. Bank transfer deposits may take up to 30 minutes during banking hours. If a deposit is not reflected in your account within the expected timeframe, please contact vaji support with your transaction reference number before attempting a second deposit.

You may only deposit funds from payment accounts and methods that are registered in your own name and that you are legally authorised to use. Depositing funds from a third-party payment account — including accounts belonging to family members — is a violation of these terms and may trigger an AML review and account suspension.

4.2 Withdrawals

Withdrawal requests may be submitted at any time via the withdrawal section of your account dashboard. All withdrawals are processed to the same payment method and account used for your most recent qualifying deposit, subject to the payment method supporting outbound transactions. The minimum withdrawal amount is ৳500. No maximum withdrawal limit is applied to standard verified accounts; however, large withdrawal amounts may be subject to additional verification steps.

Withdrawals are processed within two hours for standard verified accounts during normal operating hours. Black Diamond VIP tier members are entitled to same-day withdrawal processing as a tier benefit. Withdrawal processing may be delayed if your account has outstanding KYC documentation requirements, if a bonus wagering requirement has not been fulfilled, or if the account is under review for a security or compliance matter.

vaji does not charge withdrawal processing fees. If your payment provider applies a transfer fee, vaji may deduct this from the withdrawal amount and will notify you before processing. You are responsible for ensuring your withdrawal account details are accurate — vaji accepts no liability for funds sent to an incorrect account number provided by the player.

4.3 Currency

All balances, bets, wins, bonuses, and transactions on vaji are denominated in Bangladeshi Taka (৳). vaji does not accept deposits in foreign currencies and does not apply currency conversion. What you deposit in ৳ is what is credited to your account, and what you withdraw is paid out in ৳ to your nominated local payment account.

The following actions constitute prohibited conduct on the vaji platform. Engaging in any of the following — whether alone or in coordination with others — is a material breach of these Terms & Conditions and may result in immediate account suspension, permanent closure, forfeiture of all account balances, and referral to relevant law enforcement authorities where legally required:

• Registering multiple accounts or assisting another person in circumventing the one-account-per-person rule by any means.
• Providing false, misleading, or fraudulent identity information during registration, KYC verification, or at any other point of account management.
• Using stolen, cloned, or otherwise unauthorised payment methods to fund your vaji account.
• Engaging in money laundering, structuring transactions to avoid reporting thresholds, or using the vaji platform as a vehicle for any illicit financial activity.
• Colluding with other players to manipulate game outcomes, betting markets, or bonus claims in a coordinated fashion that undermines the integrity of the platform.
• Using automated bots, scripts, artificial intelligence tools, or any other software to place bets, spin games, or interact with the platform in a manner not available to a human player using a standard browser interface.
• Exploiting software bugs, platform errors, or game glitches — including but not limited to incorrectly displayed odds, erroneous bonus credits, or game engine faults — to generate artificial winnings. Any winnings generated through exploitation of a platform error will be voided.
• Attempting to reverse-engineer, copy, decompile, disassemble, or derive the source code of any component of the vaji platform.
• Harassing, threatening, or using abusive language toward vaji support staff or other players through any communication channel associated with the platform.
• Accessing the vaji platform using a VPN, proxy, or any anonymisation service in a manner that misrepresents your geographic location or identity.

vaji operates sophisticated fraud detection and anti-money-laundering systems that monitor account activity continuously. Where suspicious activity is detected, vaji reserves the right to place an account on temporary hold, request additional documentation, and delay the processing of pending withdrawals while an investigation is conducted. vaji will not be liable for any inconvenience or financial impact resulting from a hold placed in good faith under these circumstances.

To the fullest extent permitted by applicable law, vaji, its directors, officers, employees, contractors, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive loss or damage arising out of or in connection with your use of the vaji.club platform, including but not limited to:

• Loss of funds resulting from gambling activity on the platform, whether from bets placed on sports markets, casino games, crash games, or any other product.
• Loss or damage resulting from platform downtime, technical errors, server failures, network disruptions, or maintenance windows that interrupt access to the platform.
• Loss resulting from delays in deposit crediting or withdrawal processing caused by third-party payment providers, banking system outages, or mobile financial service interruptions.
• Loss resulting from the actions of third parties who gain unauthorised access to your account due to your failure to maintain adequate credential security.
• Any indirect or consequential financial loss, reputational damage, or emotional distress arising from your use of — or inability to use — the vaji platform.
• Inaccuracies in odds, scores, or statistical data displayed on the platform where such data is sourced from third-party data providers.

In any event where vaji is found to bear liability toward a registered player under applicable law, vaji's total aggregate liability to that player shall not exceed the total net deposits made by that player to vaji in the twelve-month period immediately preceding the event giving rise to the claim.

Nothing in this limitation of liability clause shall operate to exclude or restrict vaji's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited under applicable law.

vaji reserves the right to suspend or permanently close any registered account at its sole discretion where there is reasonable cause to do so. Circumstances that may give rise to account suspension or closure include, but are not limited to: a breach of these Terms & Conditions, suspected fraud or money laundering activity, failure to complete KYC verification within a reasonable timeframe, discovery that the account holder is under 18 years of age, or the receipt of a legitimate self-exclusion request from the account holder.

Where an account is suspended pending investigation, the account holder will be notified via their registered email address. During a suspension, the account holder will not be able to log in, place bets, access games, or submit withdrawal requests. Investigations will be completed within a reasonable timeframe. Where no breach is found, the suspension will be lifted and normal access restored. Where a breach is confirmed, the account may be permanently closed.

In the event of permanent account closure due to a Terms & Conditions violation — including fraud, money laundering, or prohibited conduct — all account balances, including real-money funds and bonus funds, may be forfeited at vaji's discretion. Where account closure is due to underage access, all deposits will be returned to the payment source. Where account closure is voluntary (i.e., requested by the player), all verified real-money balances will be withdrawn to the player's nominated payment method following standard withdrawal processing procedures.

Players who wish to voluntarily close their account should contact vaji support via live chat. Before closing the account, any pending withdrawals will be processed and any active bonuses will be cancelled. vaji recommends that players review their account balance before initiating voluntary closure.

vaji reserves the right to amend, update, or replace any portion of these Terms & Conditions at any time. Amendments may be made to reflect changes in applicable law or regulation, changes to the platform's features or payment methods, changes in business practice, or any other reason at vaji's reasonable discretion.

When material amendments are made to these terms, vaji will take reasonable steps to notify registered players — for example, by displaying a notification on the platform upon next login, by sending an email to the registered address on file, or by posting a prominent notice on the vaji.club homepage. The updated Terms & Conditions will reflect a new Effective Date at the top of this page.

Your continued use of the vaji platform following the Effective Date of any amended Terms & Conditions constitutes your full acceptance of those amendments. If you do not agree with the amended terms, you must cease using the platform and may request voluntary account closure and withdrawal of any remaining real-money balance.

vaji recommends that all registered players review these Terms & Conditions periodically — at a minimum, each time a notification of an amendment is received — to ensure continued awareness of the rules governing your account and use of the platform. Historical versions of these terms are not published but may be requested from the support team.